"After trial and error for twelve years in the private OB/GYN practice - with decreasing reimbursements and increasing labor costs - I was on a verge of a very tough decision - go big, adapt and modernize, or go home and get a salaried job. Thankfully I chose the former and worked with Med Staffing & Consulting to hire two agents to answer all phone calls, schedule appointments, take messages, and triage calls. That took a large work-load off my $17 and $19/hr full time receptionists, and they were able to perform higher level tasks, saving me money and allowing me to grow my practice" - OB/GYN client
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